Durango & Silverton Narrow Gauge Railroad Highline Express Survey Step 1 of 4 25% Durango & Silverton Narrow Gauge Railroad Highline Express Survey You recently attended The Highline Express Train Excursion, and we’d love to hear what you thought. Our goal is to provide your family and friends with an enjoyable and memorable experience. We sincerely value your input and will use this information to improve our train excursions in the future. we do not sell your information Contact InformationHiddenEmail Gender(Required) Male Female Prefer not to answer Other What is the size of your party?(Required) 2 or fewer 3 4 5 6 More than 6 Please select all train excursions you considered taking:(Required) Silverton Train Steam (Full Day Excursion) Silverton Train Diesel (Full Day Excursion) Cascade Canyon Express Steam (5 Hour Excursion) Highline Express Steam (3.5 Hour Excursion) Why did you choose Highline Express? Please select all that apply.(Required) Time of Day Offered (only evening train) Only Steam Train Available Duration of Excursion (our shortest train) Availability (All other trains were full) Special Family/Group Excursion Traveling with Young Children Cost Other Other How far in advance did you book Highline Express Tickets?(Required) 3-4+ weeks in advance 2 weeks in advance 1 week in advance Same Day as Excursion How likely is it that you would recommend Highline Express to a friend or colleague?(Required)1098765432100 - Not at all likely 10 - Extremely likelyHiddenNPS Status Summer Train Detractor HiddenNPS Status Summer Train Passive HiddenNPS Status Summer Train Promoter What criteria were you considering when you gave this score?(Required) How did you hear about Highline Express? (Select all that apply)(Required) Word-of-mouth Radio Facebook Instagram TikTok Online Ad Email Durango Train Website Newspaper or Magazine Billboard or Banner Other Other How did you book your tickets?(Required) Online Phone In Person Other How do you rate the following? 1 Being Poor, 5 Being Excellent.Please rate the ease of your booking experience.(Required)Very difficultDifficultNeutralEasyVery easyPlease rate the quality/helpfulness of your interaction with staff.(Required)ExcellentPretty goodNeutralNot so greatTerriblePoor Excellent Please rate the cleanliness of the facilities and train at this event.(Required)ExcellentPretty goodNeutralNot so greatTerriblePoor Excellent If you visited the concession car, please rate your satisfaction with your selectionExcellentPretty goodNeutralNot so greatTerriblePoor Excellent If you ordered a boxed lunch, please rate your satisfaction with your selectionExcellentPretty goodNeutralNot so greatTerriblePoor Excellent Please rate the quality of the live entertainment.(Required)ExcellentPretty goodNeutralNot so greatTerriblePoor Excellent Do you think Highline Express provided an appropriate experience for the ticket price?(Required)Strongly disagreeDisagreeNeutralAgreeStrongly agreeDid someone in particular make your experience special? Please let us know!Did something specific make your experience worse? We'd love to know so we can improve that.Are there any other suggestions/comments you’d like to share about Highline Express?(Required)Would you like to receive emails from Durango Train about upcoming events? Yes, please sign me up! You can easily unsubscribe at any time. Δ
Agency Tourism Marketing